Delete your Screenshot Easy account

You can request deletion without installing the app. Send your request from your account email address to android@icecoldapps.com. Never include a password, MFA code or recovery code.

Ask to delete your account and associated cloud data. If you cannot access your account email, explain that so we can arrange proportionate identity verification.

What happens next?

This is a request to support, not immediate deletion. We verify identity proportionately and respond within the applicable legal deadline, generally one month. Keep your own copy of files you want to retain first.

The request covers your account, tokens, account preferences, owned cloud files and associated personal data. Shared workspaces may require discussing ownership transfer or effects on other members. Local files on your device are not deleted by this request. Copies already received by others cannot be retrieved.

Specific legal duties, security or dispute handling may require limited retention. Any applicable exceptions and periods are explained when handling your request. Backup copies follow the separate retention policy in the privacy notice.

Disconnecting, signing out or uninstalling the app does not delete the account. No additional payment is required to submit a deletion request.